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FAQ Page

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Finnovusai uses two types of wallets: your Finnovusai Account Wallet (where we securely hold your crypto for easy trading) and your External Crypto Wallet (your personal wallet where you control the private keys). You can easily deposit crypto from your external wallet into your Finnovusai account, and withdraw it back to your external wallet whenever you choose to take full personal custody. This gives you both convenience and control.

Yes, Finnovusai supports manual deposits. For cryptocurrency, you'll get a unique wallet address from us; simply send your crypto to this address from your external wallet. For fiat currency, we may offer options like direct bank transfers (e.g., Wire Transfer, ACH, SEPA) depending on your region. Check the "Deposit" section in your account for specific instructions.

Withdrawing funds from Finnovusai is simple:

To an External Crypto Wallet: Go to "Withdraw," select the crypto, enter your external wallet address (double-check it!), specify the amount, and confirm.
To Your Bank Account (Fiat): Go to "Withdraw," choose the fiat currency, select your linked bank account (or add one), enter the amount, and confirm.

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